Effective date: 14/12/2025
Last updated: 14/12/2025
Angels Nursing Care (“Angels Nursing Care”, “ANCS”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit angelsnursingcare.ca (the “Website”), contact us, request services, book a consultation, or apply to join our team.
This policy applies to information collected through our Website and communications channels (email, phone, and web forms). It does not replace any privacy notices you may receive in connection with care delivery or facility staffing engagements.
1. Who we are (Contact Information)
Angels Nursing Care is a nursing staffing and in-home care agency based in Edmonton, Alberta.
Contact
- Email: Info@angelsnursingcare.ca
- Phone: 780-278-1705
- Office: 15397 117 Ave, Edmonton, AB T5M 3X4
2. What personal information we collect
Depending on how you use the Website, we may collect:
A. Information you provide directly
- Contact details such as name, email, phone number
- Appointment/consultation details (e.g., best time to reach you, service type requested, general description)
- If you apply to join our team: address, nursing designation, availability/start date, and uploaded documents such as resume and cover letter
- Any information you include in messages sent to us
B. Information collected automatically
When you browse the Website, we may automatically collect:
- Device and browser information
- IP address, general location (approximate), pages viewed, and interaction data
- Cookies or similar technologies (see “Cookies” below)
Important note about sensitive information: Please avoid submitting highly sensitive medical information through general Website forms unless specifically requested by our team for a defined purpose. If you need to discuss urgent medical concerns, contact emergency services.
3. How we use personal information
We use personal information to:
- Respond to enquiries and provide customer support
- Arrange consultations and coordinate requested services (in-home care or staffing)
- Recruit and evaluate candidates applying to work with ANCS
- Improve and maintain Website performance and security
- Comply with legal and regulatory requirements (where applicable)
4. Legal bases / authority for processing (Canada)
Where applicable under Canadian privacy laws, we collect, use, and disclose personal information with your consent (express or implied), or as otherwise permitted/required by law (e.g., for legal compliance, fraud prevention, or responding to lawful requests).
5. How we share or disclose information
We do not sell your personal information.
We may share personal information:
- With service providers who support Website hosting, email delivery, form processing, file storage, analytics, or IT/security—only as needed to provide services to us and under appropriate confidentiality/security obligations
- With healthcare facilities or partners only where relevant to staffing/service coordination and permitted by law/contract
- If required by law, court order, or regulatory request
- To protect rights, safety, and security (e.g., investigating abuse, fraud, or security incidents)
6. Cookies and similar technologies
We may use cookies and similar tools to:
- Enable core site functionality
- Remember preferences
- Understand Website usage and improve performance
You can control cookies through your browser settings. Disabling cookies may affect some site features.
7. Data security
We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, or as required by law, professional standards, or contractual obligations.
9. Your choices and rights
Subject to applicable law, you may:
- Request access to, correction of, or deletion of your personal information
- Withdraw consent (where processing is based on consent), acknowledging that withdrawal may limit our ability to provide services or respond effectively
- Ask questions or raise concerns about privacy practices
To make a request, contact us using the details above.
10. Third-party links
Our Website may contain links to third-party websites (e.g., social platforms). We are not responsible for the privacy practices of third parties. Please review their policies directly.
11. Children’s privacy
The Website is not intended for children under the age of majority without a parent/guardian’s involvement. If you believe a child has provided personal information, contact us.
12. Changes to this Privacy Policy
We may update this policy from time to time. The “Last updated” date will reflect the most recent changes.
